Can I send multiple gift cards?
Yes, you can send any number of gift cards to any number of different addresses.
What is the minimum / maximum value I can load onto a gift card?
The minimum load per gift card is £5, the maximum initial load per gift card is £500
Can I add a personal message?
Yes, you can write a personal message of up to 250 characters, this will be printed on the same backer the gift card is attached to
Can I send / spend a gift card abroad?
Delivery is to mainland UK addresses only, gift cards can only be spent in Debenhams UK stores as well as online at Debenhams.com
- Who do I contact with questions / queries?
What delivery options / costs are there?
Please click here for more information on our delivery charges
Can I cancel my order?
Because gift cards are bespoke printed to order it is not possible to cancel your order once printing has commenced. If you need to cancel your order contact Customer Support on 0345 340 9576 and we’ll see what we can do to help.
What’s your refund policy?
Details of our refund policy can be found here.
Where are your T&Cs?
Full Terms & Conditions can be found here.